At YZZY, we are committed to providing our users with the best possible experience while also safeguarding them from any harmful activities, content, and more.
However, we also advise our users to exercise vigilance when using our app and the web in general. To help you stay safe, we've compiled some helpful tips.
1. Be Discreet with Personal Information
Please be careful about the personal information you share on our app. Don't share your full name, address, phone number, or financial details with strangers. Be cautious about the people you meet online.
2. Links and Sources
Be wary of suspicious links or attachments, especially from unknown senders. If you don’t know the sender, don’t open the link. You can try to verify its safety by copying it and pasting it into your mobile browser. Now you can see the full address and decide whether you want to proceed or not. Remember, better safe than sorry!
3. Smart access to Sensitive Data
Be mindful of what information you share publicly, such as your profile picture and location updates. Only allow your personal information and location to the app that you are comfortable with.
4. Be Vigilant in Chat Conversations
Be careful about the information you share with strangers in chat. Don't share personal information or engage in sensitive conversations with people you don't know well. If you encounter any suspicious or inappropriate behavior, please report it to our support team immediately.
5. Keep Your App Updated
Regularly update your app to the latest version. This will ensure that you have the latest security patches and bug fixes.
6. Be Aware of Phishing Scams
Phishing scams try to trick you into revealing personal information (payment info, location, etc or clicking on malicious links. They often impersonate support services or authorities. Be careful of messages, or pop-ups that request sensitive information or prompt you to click on suspicious links. Remember, that our staff will never ask you to provide any sensitive information via in-app chats and other user entities. We may contact you only via our official emails: here’s the list.
If you encounter anyone impersonating our staff members, contact us and provide the details via official channels here:
Follow your instincts. If something feels off, it probably is.
We hope these tips help you stay safe. If you have any questions or concerns, please don't hesitate to contact us.