At YZZY, we prioritize a seamless user experience and strive for immediate access to purchased content/services/features. But on rare occasions, technical circumstances involving payment processors, app marketplaces, or our internal systems can occasionally cause brief delays.
Typically, access is granted within 20-30 minutes following successful payment completion.
In case of delays, do the following:
- Please allow up to 30 minutes for your purchase to be fully processed and the content (post, follow, etc.) to unlock.
- We recommend monitoring our social media channels or the in-app news section for service delay announcements.
- Should the delay exceed 30 minutes with no available updates, our support team is available to help you with the issue.