When you encounter YZZY freezing or crashing, consider the following steps to resolve the issue:
1. Stable Internet Connection
Ensure your device has a stable internet connection. Switching from Wi-Fi to mobile data or vice versa can help identify if the issue is network-related. If this resolves the problem, you may need to contact your internet provider for further assistance.
2. Device Memory
Check if your device has sufficient memory for stable operation. Minimizing the number of applications running concurrently can free up memory and potentially improve app performance.
3. Storage Space
A lack of free storage space can also affect app functionality. Deleting unused apps and clearing out unnecessary files can create more space and may help resolve freezing or crashing issues.
4. App Version
Make sure that the latest version of the app is installed on your device. An outdated app can lead to performance issues. Try uninstalling and then reinstalling the app from its official platform.
It's important to note that we cannot guarantee proper app functionality if it is not installed from the official Google Play or App Store. This also applies to the use of third-party applications, like Android emulators. We strongly recommend using only the official app client on your device, avoiding any third-party programs.