If you're experiencing issues with our application, clearing the cache and data may resolve them. Here's a step-by-step guide for Android devices:
Initial Steps for Clearing Cache:
1. Open your device's Settings.
2. Navigate to Applications and locate YZZY in the list.
3. Tap on the 'Memory' tab and select Clear Cache. This will remove all temporary files.
4. Go back to the previous menu and select Stop to force close the application.
5. Reopen the application to see if the issue is resolved.
If Clearing Cache Doesn't Work:
1. From the same menu, tap on Reset. This action will revert the application to its initial state, as it was upon first installation.
2. Restart your device.
3. After rebooting, open and log in to the app again.
Please Note:
Menu item names may vary depending on your device's manufacturer. The above instructions are based on the original version of Android. If your device has a custom interface, the steps might be slightly different but should follow a similar logic.