Experiencing difficulties in receiving a text message for login verification or registration? Here are a few steps you can take to troubleshoot the issue:
- Check Network Coverage
Ensure that your device is within the coverage area of your local mobile network operator. Limited or no network coverage can impede the delivery of text messages. - Verify Network Connection
Try making a phone call to check if your network connection is stable. This can help you determine if there are broader network issues affecting your service. - Restart Your Device
Sometimes, simply rebooting your device can resolve temporary glitches. After restarting, attempt to resend the verification code. Be aware that there might be delays in receiving the code, which can take up to several hours.
If you've tried these steps and still haven't received the message with the code, the issue may lie with your mobile network operator. In such cases, it's advisable to contact them directly for further assistance.
If the problem persists, you may also contact our Support team for further assistance.