Experiencing issues with push notifications not appearing? While this may be a problem originating from our end, we suggest you try the following steps to ensure optimal settings:
1. Reset Notification Settings:
- Android Users: Navigate to Settings, select Notifications, and then choose YZZY. Here, switch off all notifications and then re-enable them.
- iOS Users: Access App settings, tap on Notifications, and select YZZY. Similarly, toggle notifications off and on.
2. Check Internet Connection:
Ensure your internet connection is stable. Verify no network outages are affecting your connectivity.
3. Disable Device Optimization Features:
Turn off any Optimization or Battery Saver modes on your device. These settings can sometimes delay the receipt of notifications.
Should these steps not rectify the problem, please contact our Support team for further assistance.